Web site fails to recognise password change.

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Create: Sat, 2012-02-25 06:35
Author: stephenh

I am new to PickMeApp and have now had to go through the reset of my password three times!
It says that my password is not recognised each time I try and login.
Why doesn't the system recognise my new password?
If it is going to take time for the change to propagate then say so.

Anyway, I got PickMeApp to migrate Ancestry.com.au Family Tree Maker from XP to XP and even though the registry entries were transferred the program was not; so that's another application to add to your list.

TAppTeam    March 02, 2012

The default password recovery steps in PickMeApp site is as below,

  1. Fill up the form in "user/password" page. This form will prompt you to enter the e-mail address where the instructions will be sent.
  2. After receiveing a an email , Click the password reset link.
  3. It is taken you to PickMeApp site where you has to confirm the password reset action by submitting a one-time login form.
  4. Submitting the form in step 3 will redirect you to account edit page  to enter new password.

Note: The recovery link is valid only for one time  usage during 24 hour

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