Troubleshooting https://pickmeapp.com/ en Crash https://pickmeapp.com/content/crash <span>Crash</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Will crash when moving the program<br /> W10 1909</p> </div> <span><span>stone86235624_…</span></span> <span>Thu, 2020-08-27 12:53</span> <section> <article role="article" data-comment-user-id="3" id="comment-10892" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1604086686"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>admin</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">October 30, 2020</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=10892&amp;1=default&amp;2=en&amp;3=" token="ge1LoXHQSR-OEy5a5q-J2JQsh3aoPCjM3TzHunH_3Xc"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>please use PickMeApp Pro 3.3.5 and up</p> </div> </div> </div> </article> </section> <div class="field field--name-taxonomy-forums field--type-entity-reference field--label-hidden field--item"><a href="/taxonomy/term/2" hreflang="en">Troubleshooting</a></div> Thu, 27 Aug 2020 12:53:36 +0000 stone86235624_bfed2f8f 97779 at https://pickmeapp.com https://pickmeapp.com/content/crash#comments PickMeApp Pro on Windows Server 2019 https://pickmeapp.com/content/pickmeapp-pro-windows-server-2019 <span> PickMeApp Pro on Windows Server 2019</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Hello I'm trying to run pickmeapp pro on windows server 2019. When I start the application it closes immediately. I've run as admin and used all compatibility options. Anything else I should try. I have already captured the program I need and want to install on server 2019.</p> <p>Thanks</p> </div> <span><span>michael.prodyw…</span></span> <span>Tue, 2020-08-25 02:33</span> <section> <article role="article" data-comment-user-id="3" id="comment-10890" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1598426053"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>admin</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">August 26, 2020</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=10890&amp;1=default&amp;2=en&amp;3=" token="zJ6Usq5GUihSGJHIDLxVYt6gxBsKAWw7hjXY2mdxSlI"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>We have confirmed that PickMeApp works well on Windows Server 2019 x64<br /> It seems a general problem with PickMeApp that it sometimes crashes on startup.<br /> we are investigation the issue</p> </div> </div> </div> </article> </section> <div class="field field--name-taxonomy-forums field--type-entity-reference field--label-hidden field--item"><a href="/taxonomy/term/2" hreflang="en">Troubleshooting</a></div> Tue, 25 Aug 2020 02:33:57 +0000 michael.prodywus_3e214c57 97778 at https://pickmeapp.com https://pickmeapp.com/content/pickmeapp-pro-windows-server-2019#comments shutdown suddenly problem https://pickmeapp.com/content/shutdown-suddenly-problem <span>shutdown suddenly problem</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>hello, Would you please help me, after I run PickMeApp and start running it's shutdown suddenly so I lose all thing and have to restart all again and that repeat each time so I can't do anything... please help me...</p> </div> <span><span>yaserco</span></span> <span>Tue, 2017-11-21 07:32</span> <section> <article role="article" data-comment-user-id="13" id="comment-10820" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1586028974"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>TAppTeam</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">November 23, 2017</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=10820&amp;1=default&amp;2=en&amp;3=" token="rdnIkmUbkgYqaKcW-x7lb1r0EESjLa9KAf72HVv-tLw"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long 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<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/> <w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/> <w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/> <w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/> <w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/> <w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/> <w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/> <w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/> <w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/> <w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/> <w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/> <w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/> <w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/> <w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/> <w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/> <w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/> <w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/> <w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/> <w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/> <w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/> <w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/> <w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/> <w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/> <w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/> <w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/> <w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/> <w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/> <w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/> <w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/> <w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/> <w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/> <w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/> <w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/> <w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/> <w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/> <w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/> <w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/> <w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/> <w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/> <w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/> <w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/> <w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/> <w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/> <w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/> <w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/> <w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/> <w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/> <w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/> <w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/> <w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/> <w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/> <w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/> <w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/> <w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/> <w:LsdException Locked="false" Priority="19" QFormat="true" Name="Subtle Emphasis"/> <w:LsdException Locked="false" Priority="21" QFormat="true" Name="Intense Emphasis"/> <w:LsdException Locked="false" Priority="31" QFormat="true" Name="Subtle Reference"/> <w:LsdException Locked="false" Priority="32" QFormat="true" Name="Intense Reference"/> <w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/> <w:LsdException Locked="false" Priority="37" SemiHidden="true" UnhideWhenUsed="true" Name="Bibliography"/> <w:LsdException Locked="false" Priority="39" SemiHidden="true" UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/> <w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/> <w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/> <w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/> <w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/> <w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/> <w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/> <w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/> <w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/> <w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/> <w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/> <w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/> <w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/> <w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/> <w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 1"/> <w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/> <w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/> <w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/> <w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/> <w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 1"/> <w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 1"/> <w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 2"/> <w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/> <w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/> <w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/> <w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/> <w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 2"/> <w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 2"/> <w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 3"/> <w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/> <w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/> <w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/> <w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/> <w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 3"/> <w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 3"/> <w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 4"/> <w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/> <w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/> <w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/> <w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/> <w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 4"/> <w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 4"/> <w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 5"/> <w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/> <w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/> <w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/> <w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/> <w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 5"/> <w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 5"/> <w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 6"/> <w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/> <w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/> <w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/> <w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/> <w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 6"/> <w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 6"/> <w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/> <w:LsdException Locked="false" Priority="47" Name="List Table 2"/> <w:LsdException Locked="false" Priority="48" Name="List Table 3"/> <w:LsdException Locked="false" Priority="49" Name="List Table 4"/> <w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/> <w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/> <w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/> <w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 1"/> <w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/> <w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/> <w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/> <w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/> <w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 1"/> <w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 1"/> <w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 2"/> <w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/> <w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/> <w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/> <w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/> <w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 2"/> <w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 2"/> <w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 3"/> <w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/> <w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/> <w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/> <w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/> <w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 3"/> <w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 3"/> <w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 4"/> <w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/> <w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/> <w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/> <w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/> <w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 4"/> <w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 4"/> <w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 5"/> <w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/> <w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/> <w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/> <w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/> <w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 5"/> <w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 5"/> <w:LsdException Locked="false" Priority="46" Name="List Table 1 Light Accent 6"/> <w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/> <w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/> <w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/> <w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/> <w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful Accent 6"/> <w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful Accent 6"/> <w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Mention"/> <w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Smart Hyperlink"/> <w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Hashtag"/> <w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true" Name="Unresolved Mention"/> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif;} </style> <![endif]--></p> <p class="MsoNormal">Hello Yaser,</p> <p class="MsoNormal">We are sorry to learn about problems you have experienced while Running PickMeApp Light</p> <p class="MsoNormal">&nbsp;</p> <p class="MsoNormal">Please let us know few things</p> <p class="MsoNormal">-What is your windows version Win 7 64bit or different?</p> <p class="MsoNormal">-Which antivirus runs on your pc ?</p> <p class="MsoNormal">- are you running pickmeapp as administrator (do your user have administrative privileges?)</p> <p class="MsoNormal">&nbsp;</p> <p class="MsoNormal">Last time it happened for some users, their antivirus prevented PickMeApp to access Internet</p> <p class="MsoNormal" style="margin-bottom:12.0pt">Can you please add PickMeApp to the white list?</p> <p class="MsoNormal">If it does not help can you please send us the following logs</p> <p class="MsoNormal">history.xml &nbsp;from the folder were you have put a PickMeApp files.</p> <p class="MsoNormal">Logs located on the following directory &nbsp;(windows 10 , windows 7)</p> <p class="MsoNormal" style="margin-bottom:12.0pt">Users\&lt;youruser&gt;\AppData\Roaming\PickMeApp\PickMeApp\Logs</p> <p class="MsoNormal">Sincerely</p> <p class="MsoNormal">PickMeApp Support</p> </div> </div> </div> </article> <div class="indented"> <article role="article" data-comment-user-id="532006" id="comment-10821" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1511564031"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>jez2060</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">November 24, 2017</span> <p class="visually-hidden">In reply to <a href="/comment/10820#comment-10820" class="permalink" rel="bookmark" hreflang="en">Does your antivirus prevent PickMeApp to access internet</a> by <span>TAppTeam</span></p> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=10821&amp;1=default&amp;2=en&amp;3=" token="rWUOVCk28IB0CV8GFq6CnqEbR3suKKkbwoNKJQSVkXY"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>Hi - I also have got problems with PickMeApp even when run as Administrator. It just silently closes while populating the list of installed applications. Operating system is Win 7 Ultimate 64bit running on a machine with AMD FX6300 Black on a Gigabyte GA-970A-DS3P motherboard, 16Gb RAM...<br /> I use Avast antivirus, have added the PickMeApp folder and contents to the exclusion list, and also tested with realtime scanning turned off.</p> <p>Log File :<br /> 2017-11-24 21:13:21 - Info : CPickMeAppApp::InitInstance [324] : Starting PMA (Release) v. 1.0.0.0<br /> 2017-11-24 21:13:22 - Info : CPickMeAppApp::GetMsiVersion [878] : MSI version is 5.0 build 7601<br /> 2017-11-24 21:13:22 - Info : CPickMeAppApp::ObtaineOSVersion [926] : OS version is 6.1 build 7601 sp1.0<br /> 2017-11-24 21:13:22 - Info : CPickMeAppApp::IsVista [949] : Current OS is Vista.<br /> 2017-11-24 21:13:22 - Info : CPickMeAppApp::GetProcessElevationType [779] : GetProcessElevationType() return ElevationDefault.<br /> 2017-11-24 21:13:22 - Info : CPickMeAppApp::IsRerunPMA [725] : PickMeApp isn't rerun.<br /> 2017-11-24 21:13:22 - Warning : CPickMeAppApp::IsAccountInAdministratorsGroup [815] : Cannot open thread token, trying process token [1008].</p> <p>2017-11-24 21:13:22 - Info : CPickMeAppApp::IsAccountInAdministratorsGroup [845] : if ( EqualSid( pAdminSid, groupList.Groups[i].Sid ) )<br /> 2017-11-24 21:14:01 - Info : CGrabber::put_PMAId [748] : Set PMAId "3fbb3bdbf749b8a0c4364edd9ffb58b8"<br /> 2017-11-24 21:14:01 - Info : CSettingsPreferencesPage::AddLanguages [98] : New language added. The added language is English<br /> 2017-11-24 21:14:01 - Info : CSettingsPreferencesPage::SelectLanguage [103] : New language selected. The selected language is English<br /> 2017-11-24 21:14:01 - Info : CSettingsPreferencesPage::SetSavePosition [108] : Changed flag "Save window position". Its value is 1 now.<br /> 2017-11-24 21:14:01 - Info : CSettingsPreferencesPage::SetShowLog [113] : Changed flag "Show log window". Its value is 1 now.<br /> 2017-11-24 21:14:01 - Info : CSettingsPreferencesPage::SetShowHint [118] : Changed flag "Show hint window". Its value is 1 now.<br /> 2017-11-24 21:14:01 - Info : CSettingsNetworkPage::SetUseProxy [233] : Changed flag "Use proxy server". Its new value is 0.<br /> 2017-11-24 21:14:01 - Info : CSettingsNetworkPage::SetProxyServer [248] : Changed "Proxy server." value. Its new value is<br /> 2017-11-24 21:14:01 - Info : CSettingsNetworkPage::SetProxyPort [243] : Changed "Proxy port." value. Its new value is<br /> 2017-11-24 21:14:01 - Info : CSettingsNetworkPage::SetNeedProxyAuthorization [238] : Changed flag "Proxy server requires Authorization". Its new value is 0.<br /> 2017-11-24 21:14:01 - Info : CSettingsNetworkPage::SetProxyUserName [253] : Changed "Proxy user name." value. Its new value is<br /> 2017-11-24 21:14:01 - Info : CSettingsNetworkPage::SetProxyPassword [258] : Changed "Proxy user name." value. Its new value is<br /> 2017-11-24 21:14:01 - Info : CSettingsUpdatePage::SetCheckedUpdateState [462] : Changed "Check for update state". Now it is 1<br /> 2017-11-24 21:14:01 - Info : CSettingsUpdatePage::SetFrequencyCheckForUpdate [467] : Changed "Frequency of check for updates". Now it is 2<br /> 2017-11-24 21:14:01 - Info : CSettingsUpdatePage::SetRollbackVersion [472] : Changed "Rollback version". Now it is<br /> 2017-11-24 21:14:01 - Info : CCheckForUpdate::PutStatusText [300] : No updates are available. Last updates check performed on Fri Nov 24 21:02:46 2017</p> <p>2017-11-24 21:14:01 - Info : CPickMeAppDlg::LoadWindowState [4242] : Loading window state<br /> 2017-11-24 21:14:01 - Info : CPickMeAppDlg::LoadHistoryFromFile [4424] : Loading history form file<br /> 2017-11-24 21:14:01 - Info : CPickMeAppApp::InitInstance [528] : Displaying main application window<br /> 2017-11-24 21:14:01 - Info : CPickMeAppDlg::SaveHistoryToFile [4494] : Saving history to file<br /> 2017-11-24 21:14:01 - Info : CPickMeAppDlg::LoadingThreadProc [524] : Start thread<br /> 2017-11-24 21:14:01 - Info : CPickMeAppDlg::FillApplicationLists [3603] : Enumerating installed applications...<br /> 2017-11-24 21:14:01 - Error : CProfileEventsHandler::Advise [54] : Fails to obtain main window ID<br /> 2017-11-24 21:14:01 - Error : CProfileEventsHandler::Advise [54] : Fails to obtain main window ID<br /> 2017-11-24 21:14:01 - Info : CPickMeAppDlg::SaveHistoryToFile [4494] : Saving history to file</p> <p>History.xml :<br /><messages><br /><logmessage><br /><time>1511557366</time><br /><text>Starting PickMeAppLight v. 1.0.0.0</text><br /></logmessage><br /><logmessage><br /><time>1511557366</time><br /><text>Filling installed applications list</text><br /></logmessage><br /><logmessage><br /><time>1511558041</time><br /><text>Starting PickMeAppLight v. 1.0.0.0</text><br /></logmessage><br /><logmessage><br /><time>1511558041</time><br /><text>Filling installed applications list</text><br /></logmessage><br /></messages></p> <p>It's odd that in the log file it seems to identify the operating system as Vista (urgggh!!!) Could this be anything to do with it? </p> <p>Any help would be gratefuly received :-)</p> </div> </div> </div> </article> <div class="indented"> <article role="article" data-comment-user-id="13" id="comment-10822" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1512164473"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>TAppTeam</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">December 01, 2017</span> <p class="visually-hidden">In reply to <a href="/comment/10821#comment-10821" class="permalink" rel="bookmark" hreflang="en">Same here</a> by <span>jez2060</span></p> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=10822&amp;1=default&amp;2=en&amp;3=" token="0V1vYYuW1DSU4aunm94m8DZDVuzl4cwBhfcA3RyDGlA"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>The error observed in the logs is normal. It should not cause a crash</p> <p>please send us the logs files to the support email( support @ pickmeapp dot com )</p> <p>We suspect that PickMeApp Light fails to enumerate some installed applications and fails.<br /> The logs may revile us what was  the last installed  PickMeApp  was able to enumerate</p> <p>We had similar problem that was fixed in the las beta 0.7.50.<br /> The last time problematic program was "intel widi 4" driver installed on pc .</p> <p> We would be glad to have an interactive  skype session .<br /> our skype is support @ pickmeapp dot com</p> <p> some additional workarounds</p> <ol><li> Redeploy PickMeApp Light to another folder . Make sure that no  old PickMeApp process is running in the background. Run PickMeApp Light form new location</li> <li> Try to run PickMeApp Light several times, even if it fails. Some user informed us that it worked for him. ( the reason: there is some race condition that may be overpassed in few trials)</li> </ol></div> </div> </div> </article> </div></div> <article role="article" data-comment-user-id="13" id="comment-10826" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1586029022"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>TAppTeam</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">December 12, 2017</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=10826&amp;1=default&amp;2=en&amp;3=" token="y2mogLv9PM3tX-J_Fi2qFOZYlOIuMlLAZg2iEmzR3j4"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>hello Yaserco<br /> we have found which feature is causing this problem . As workaround we are going to switch off this minor feature (<a href="/content/84-advanced-options">the first Rule</a> ) in the following version ( right after PickMeApp Light 1.1.1.0 ).</p> <p><br /> The new release should come before December 18.<br /> After issue will be fixed the feature will be switched on back in following versions.<br /> &nbsp;</p> </div> </div> </div> </article> <article role="article" data-comment-user-id="13" id="comment-10829" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1513672104"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>TAppTeam</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">December 19, 2017</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=10829&amp;1=default&amp;2=en&amp;3=" token="R8xh9sMUntiqVcSy0u4WURajSfvQz0iZhFipnhrioCc"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>The workaround for a problem was released in <a href="/content/pickmeapp-getting-better-pickmeapp-light-1140-has-been-released">PickMeApp Light 1.1.4.0</a> version.<br /> We still looking for a source of the problem.<br />  </p> </div> </div> </div> </article> </section> <div class="field field--name-taxonomy-forums field--type-entity-reference field--label-hidden field--item"><a href="/taxonomy/term/2" hreflang="en">Troubleshooting</a></div> Tue, 21 Nov 2017 07:32:07 +0000 yaserco 97544 at https://pickmeapp.com https://pickmeapp.com/content/shutdown-suddenly-problem#comments Installazione non riuscita https://pickmeapp.com/content/installazione-non-riuscita <span>Installazione non riuscita</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Ho <span data-scayt_word="provato" data-scaytid="1">provato</span> <span data-scayt_word="piu" data-scaytid="2">piu</span> <span data-scayt_word="volte" data-scaytid="3">volte</span> a <span data-scayt_word="installare" data-scaytid="4">installare</span> <span data-scayt_word="PickMeApp0_7_5_0" data-scaytid="5">PickMeApp0_7_5_0</span> <span data-scayt_word="su" data-scaytid="6">su</span> pc con windows 10, ma mi dice <span data-scayt_word="sempre" data-scaytid="7">sempre</span> "<span data-scayt_word="Operazione" data-scaytid="8">Operazione</span> non <span data-scayt_word="riuscita" data-scaytid="9">riuscita</span>". Come fare?</p> </div> <span><span>a_maurelli</span></span> <span>Mon, 2017-01-16 12:49</span> <section> </section> <div class="field field--name-taxonomy-forums field--type-entity-reference field--label-hidden field--item"><a href="/taxonomy/term/2" hreflang="en">Troubleshooting</a></div> Mon, 16 Jan 2017 12:49:26 +0000 a_maurelli 79698 at https://pickmeapp.com https://pickmeapp.com/content/installazione-non-riuscita#comments cannot check off any app to capture https://pickmeapp.com/content/cannot-check-any-app-capture <span>cannot check off any app to capture</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Just installed this. Seems very nice for what we maybe needing. I am in testing mode and after running the app, it detects our apps that are installed BUT I cannot check any off. <span data-scayt_word="Greyed" data-scaytid="1">Greyed</span> out boxes. any help appreciated</p> </div> <span><span>Jeffrey.Riggs</span></span> <span>Wed, 2016-11-30 20:14</span> <section> <article role="article" data-comment-user-id="458916" id="comment-6634" class="comment js-comment by-node-author clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1480537476"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>Jeffrey.Riggs</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">November 30, 2016</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=6634&amp;1=default&amp;2=en&amp;3=" token="J11Qd7Ma23hWT29LLVCDd2WjEkqnzVJO59nLaPIFTik"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>wow sorry in meetings and trying to test and do stuff... </p> <p>im guessing this is due to the free licensing.. how does one activate the trial?<br /> guess that would be a good start.</p> </div> </div> </div> </article> </section> <div class="field field--name-taxonomy-forums field--type-entity-reference field--label-hidden field--item"><a href="/taxonomy/term/2" hreflang="en">Troubleshooting</a></div> Wed, 30 Nov 2016 20:14:31 +0000 Jeffrey.Riggs 78161 at https://pickmeapp.com https://pickmeapp.com/content/cannot-check-any-app-capture#comments Capture disabled https://pickmeapp.com/content/capture-disabled <span>Capture disabled</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Just installed <span data-scayt_word="PickMeApp" data-scaytid="1">PickMeApp</span>. Unable to capture any program! Using windows 10 pro. 'Capture' &amp; 'Repair' buttons <span data-scayt_word="greyed" data-scaytid="2">greyed</span> out. Any solution would be appreciated. Thanks</p> </div> <span><span>misc_3</span></span> <span>Tue, 2016-09-27 15:07</span> <section> <article role="article" data-comment-user-id="458916" id="comment-6636" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1480606019"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>Jeffrey.Riggs</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">December 01, 2016</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=6636&amp;1=default&amp;2=en&amp;3=" token="saY4nK9wmQLNgs9DrtFoE2oppKOJ2IptxzXypn11zGg"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>i didnt notice the forum listing was backwards with oldest first.. I too am having the same issue. I want to evaluate this software and bring it to our purchasing team as a possible solution but I cant even get through my testing.</p> </div> </div> </div> </article> <article role="article" data-comment-user-id="13" id="comment-6650" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1481045583"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>TAppTeam</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">December 06, 2016</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=6650&amp;1=default&amp;2=en&amp;3=" token="e4-Mzn_v_ZpDbMqCVJkqCHqyHuT15uZ1Ihe9eKqKQT4"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>Can you please attach a link to a screenshot when this problem is happened.<br /> PickMeApp developing is  done on Windows 10 since Windows 10 was released.<br />  </p> </div> </div> </div> </article> </section> <div class="field field--name-taxonomy-forums field--type-entity-reference field--label-hidden field--item"><a href="/taxonomy/term/2" hreflang="en">Troubleshooting</a></div> Tue, 27 Sep 2016 15:07:47 +0000 misc_3 76136 at https://pickmeapp.com https://pickmeapp.com/content/capture-disabled#comments PickMeApp not installing https://pickmeapp.com/content/pickmeapp-not-installing <span>PickMeApp not installing</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Hi I downloaded PickMeApp tonight and tried to install. Installer gets to point where it is setting the ID and then stops responding. I have tried everything I can think of - turning off <span data-scayt_word="UAC" data-scaytid="1">UAC</span>, running in compatibility mode, re-downloading, but it's the same every time. I'm running Windows 10, and have checked to see if it is supported. I've also turned off (temporarily) my AV and still no joy. I ran the same installer on a different machine (Windows 7) and it worked perfectly. Is this a problem with PickMeApp or am I missing something (I can get into a muddle at times). Dave</p> </div> <span><span>anderton.dave</span></span> <span>Fri, 2016-04-08 23:51</span> <section> </section> <div class="field field--name-taxonomy-forums field--type-entity-reference field--label-hidden field--item"><a href="/taxonomy/term/2" hreflang="en">Troubleshooting</a></div> Fri, 08 Apr 2016 23:51:55 +0000 anderton.dave 67079 at https://pickmeapp.com https://pickmeapp.com/content/pickmeapp-not-installing#comments Download was canceled by SmartScreen https://pickmeapp.com/content/download-was-canceled-smartscreen <span>Download was canceled by SmartScreen</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>I've tried many times to download it but it was forbidden by <span data-scayt_word="SmartScreen" data-scaytid="1">SmartScreen</span> filter in Microsoft edge of IE (OS: <span data-scayt_word="Win10" data-scaytid="2">Win10</span>), and my antivirus software 360 Total Secure report it as suspicious file and suggest uploading it to make further analyst. I don't believe this program will do harm to my PC. Maybe you can help to solve this problem.</p> </div> <span><span>alonewk</span></span> <span>Sun, 2016-02-14 15:43</span> <section> <article role="article" data-comment-user-id="13" id="comment-4925" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1455701621"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>TAppTeam</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">February 17, 2016</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=4925&amp;1=default&amp;2=en&amp;3=" token="0S9Qd4Tm4uQBLFE4H8dBPrqwjT4u1DOb3GrTefugcC0"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>Dear <span data-scayt_word="alonewk" data-scaytid="154">alonewk</span></p> <p> Indeed Microsoft Edge prevents downloading of PickMeApp and <span data-scayt_word="PickMeAppLight" data-scaytid="155">PickMeAppLight</span> tools</p> <p>Please read the following <a href="/content/pickmeapp-does-not-contain-virus-trojan-malware">post about security status of PickMeApp tools</a></p> <p> </p> <p>The false positive report was sent to Microsoft a few weeks ago<br /> Unfortunately we did not yet received any feedback from Microsoft.</p> <p> You may probably following <a href="http://www.tenforums.com/tutorials/5520-microsoft-edge-smartscreen-filter-turn-off-windows-10-a.html">the following advice</a> to disable <span data-scayt_word="SmartScreen" data-scaytid="156">SmartScreen</span> Filter. It might be not a bad solution considering the fact that we were not only the software developers <a href="https://www.bing.com/search?q=smartscreen+filter+false+positive&amp;form=EDGEAR&amp;qs=PF&amp;cvid=2f195af835824d259f23a88b4b752f67&amp;pq=smartscreen%20filter%20false%20positive">who were affected by stupidly of <span data-scayt_word="SmartScreen" data-scaytid="157">SmartScreen</span> Filter</a></p> </div> </div> </div> </article> </section> <div class="field field--name-taxonomy-forums field--type-entity-reference field--label-hidden field--item"><a href="/taxonomy/term/2" hreflang="en">Troubleshooting</a></div> Sun, 14 Feb 2016 15:43:45 +0000 alonewk 64664 at https://pickmeapp.com https://pickmeapp.com/content/download-was-canceled-smartscreen#comments Transferred Family Tree Maker https://pickmeapp.com/content/transferred-family-tree-maker <span>Transferred Family Tree Maker</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>I replaced my wife's computer used for genealogy. <span data-scayt_word="FTM" data-scaytid="1">FTM</span> CD had vanished so your app was our only hope ( Free but I donated $10)</p> <p>Capture and re-installation on new machine ( old and new both win 7 professional both Dell) Note that on transfer and installation a shortcut was not created.</p> <p>I located Icon {leaves} in files and when I clicked it received the following error message from Windows: Files that help describe the problem:</p> <p>C:\Users\Jo\<span data-scayt_word="AppData" data-scaytid="2">AppData</span>\Local\Temp\WER81BA.tmp.WERInternalMetadata.xml</p> <p>C:\Users\Jo\<span data-scayt_word="AppData" data-scaytid="3">AppData</span>\Local\Temp\WER9876.tmp.appcompat.txt</p> <p>C:\Users\Jo\<span data-scayt_word="AppData" data-scaytid="4">AppData</span>\Local\Temp\WER98E4.tmp.mdmp</p> <p>This occurred every start attempt until I created and used a shortcut on desktop.</p> <p>Now it appears to become active but does not complete the launch. Please advise.</p> <p>If there is no way to resolve this, how can I restore the ability to capture a second time in effect starting fro scratch?</p> <p>Thanks Clive</p> </div> <span><span>Anonymous (not verified)</span></span> <span>Sun, 2016-01-24 14:00</span> <section> <article role="article" data-comment-user-id="13" id="comment-4798" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1454017243"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>TAppTeam</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">January 28, 2016</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=4798&amp;1=default&amp;2=en&amp;3=" token="nS6BJYCU0-UHJlK7Sij4gFu1EPVxh6T5In4L4Uah-RU"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>Dear <span data-scayt_word="clive_2" data-scaytid="24">clive_2</span></p> <p> </p> <p>To restore the ability to capture  delete or copy captured TAP file and restart <span data-scayt_word="PickMeApp" data-scaytid="60">PickMeApp</span>.<br /> Alternatively capture application in another profile ( see manual how to create new profile)</p> <p> could you please share the following information</p> <p>is it  Family Tree Maker  from <a href="http://www.familytreemaker.com/">http://www.familytreemaker.com/?</a></p> <p>Which version of the application? Which year ?</p> <p>As we see in your databases, the people reported successfully transfer for</p> <ul><li> <span>Family Tree Maker 2014</span></li> <li> <span><span>Family Tree Maker 2011</span></span></li> <li> <span><span><span>Family Tree Maker 2009</span></span></span></li> <li> <span><span><span><span>Family Tree Maker 2008</span></span></span></span></li> </ul></div> </div> </div> </article> <article role="article" data-comment-user-id="13" id="comment-4802" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1454103866"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>TAppTeam</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">January 29, 2016</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=4802&amp;1=default&amp;2=en&amp;3=" token="VpgTO0s4m-CjhhhzcdWAa_ffR1aw-iS7JVDkrd1BBFY"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>We have successfully captured and installed Family Tree Maker 2012 with default <span data-scayt_word="PickMeApp" data-scaytid="1">PickMeApp</span> settings.</p> <p>The only workaround was to make sure to run Family Tree Maker "as administrator"</p> <p>See  the screen shot</p> <p>  <img alt="" src="/sites/default/files/VirtualBox_IE11%20-%20Win7_29_01_2016_23_21_42.png" style="width: 400px; height: 199px;" /></p> <p>So your TAP file could be correctly deployed on Win 7 machine.<br /> Make sure to run the Family Tree Maker "as administrator"</p> </div> </div> </div> </article> </section> <div class="field field--name-taxonomy-forums field--type-entity-reference field--label-hidden field--item"><a href="/taxonomy/term/2" hreflang="en">Troubleshooting</a></div> Sun, 24 Jan 2016 14:00:19 +0000 Anonymous 63396 at https://pickmeapp.com https://pickmeapp.com/content/transferred-family-tree-maker#comments How to workaround "Cannot be deployed twice" https://pickmeapp.com/content/how-workaround-cannot-be-deployed-twice <span>How to workaround &quot;Cannot be deployed twice&quot;</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>I am trying to transfer Family <span data-scayt_word="Treemaker" data-scaytid="1">Treemaker</span> to my <span data-scayt_word="wifes" data-scaytid="2">wifes</span> new hardware. <span data-scayt_word="1st" data-scaytid="3">1st</span> time it appeared to succeed however no shortcut appeared. I searched for the app icon and created a <span data-scayt_word="shorcut" data-scaytid="4">shorcut</span> but was unable to start the app, I decided to start over but hit the <span data-scayt_word="brickwall" data-scaytid="5">brickwall</span> above. What must I do to begin again. Surely there is a setting that can be changed to allow recapture? Please help, we lost the Program cd and transfer is our only hope since Ancestry will not supply a <span data-scayt_word="disc" data-scaytid="6">disc</span> as the program was discontinued 12/13/15. Clive</p> </div> <span><span>Anonymous (not verified)</span></span> <span>Sat, 2016-01-23 16:49</span> <section> <article role="article" data-comment-user-id="3" id="comment-4794" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1453812410"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>admin</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">January 26, 2016</span> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=4794&amp;1=default&amp;2=en&amp;3=" token="AnqcRBlmFDtPQ80nxBrgE9xxgDwZQbCUYJ4Np-ESXgM"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>Hello <span data-scayt_word="clive_2" data-scaytid="3">clive_2</span></p> <p>Thank you for sharing the problem with Family <span data-scayt_word="Treemaker" data-scaytid="9">Treemaker</span></p> <p> <span data-scayt_word="PickMeApp" data-scaytid="12">PickMeApp</span> does not allow to capture the same application twice in the same profile<br /> To capture it again you should delete/move the application from profile or to create <a href="/content/53-using-profiles">new profile</a></p> <p><span data-scayt_word="PickMeApp" data-scaytid="42">PickMeApp</span> will not allow to re-install already installed program. So  you should first uninstall program using <span data-scayt_word="PickMeApp" data-scaytid="65">PickMeApp</span> or Add Remove Program dialog.</p> <p> </p> <p>To increase chance that Family <span data-scayt_word="Treemaker" data-scaytid="9">Treemaker</span> will be successfully captured try to do the following</p> <p>1. Stop/kill  any executable of Family <span data-scayt_word="TreeMaker" data-scaytid="111">TreeMaker</span> before capture the application<br /> "To make application capture safer you can disable capturing of applications that are currently run."</p> <p>see the following <a href="/content/84-advanced-options">user manual topic</a></p> <p>2. use advanced settings to include "the current custom user settings"</p> <p>see the following <a href="/content/84-advanced-options">user manual topic</a></p> <p> </p> <p>please let us know if those two steps helped .</p> <p>  </p> </div> </div> </div> </article> <div class="indented"> <article role="article" data-comment-user-id="0" id="comment-4797" class="comment js-comment by-anonymous clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1453932352"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>clive_2 (not verified)</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">January 27, 2016</span> <p class="visually-hidden">In reply to <a href="/comment/4794#comment-4794" class="permalink" rel="bookmark" hreflang="en">Family Treemaker - workaround</a> by <span>admin</span></p> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=4797&amp;1=default&amp;2=en&amp;3=" token="E0qMuFIddIGWGbapXhl9QLOe7rFpqo4Q-p59g-yoNy4"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>Thanks for the excellent response.</p> <p>However, I must remove FTM from the target computer first and herein lies the problem. Neither method to de-instal will work for the same reason. </p> <p>"The installation source for this product is not available. Verify that the file exists and you can access it." then in a search box the path and name are shown "C:\PROGRA~2\{3F06E~1\</p> <p>I looked also on the USB drive I used for the operation but it was not there either.</p> <p>I have not tried deleting all the files in the FTM folder as I do not know what might happen.</p> <p>What do you advise?</p> <p>Thanks</p> <p>Clive</p> </div> </div> </div> </article> <div class="indented"> <article role="article" data-comment-user-id="13" id="comment-4799" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1454018143"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>TAppTeam</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">January 28, 2016</span> <p class="visually-hidden">In reply to <a href="/comment/4797#comment-4797" class="permalink" rel="bookmark" hreflang="en">Family Treemaker - workaround</a> by <span>clive_2 (not verified)</span></p> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=4799&amp;1=default&amp;2=en&amp;3=" token="RS43F09seOSv-XbChwjsO1uDJY-mxBdSFbh7neBxhRM"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>It seems not all files were captured by <span data-scayt_word="PickMeApp" data-scaytid="1">PickMeApp</span>.</p> <p>We will try to reproduce the problem on your end.  We will post the result in this thread.<br /> However it seems we would be probably able to fix capturing Family Tree Maker anew . <br /> Due to fact that you have no valid installed application it may not help you.</p> <p> </p> <p>Could you please send us your TAP file ?</p> <p>probably by uploading it to <span data-scayt_word="dropbox" data-scaytid="3">dropbox</span>/<span data-scayt_word="google" data-scaytid="5">google</span> drive/<span data-scayt_word="ondrive" data-scaytid="12">ondrive</span> and sending us a link via email</p> <pre wrap=""> <span class="moz-txt-link-abbreviated">support @ pickmeapp.com</span> we may probably find which files/settings are missing, thus adding this files would recover installation </pre><p wrap=""> </p> <p> </p> </div> </div> </div> </article> <div class="indented"> <article role="article" data-comment-user-id="13" id="comment-4801" class="comment js-comment clearfix"> <span class="hidden time-indicator" data-comment-timestamp="1586033495"></span> <div class="comment-content"> <div class="comment-headers"> <div class="col-md-6 col-sm-12 col-xs-12 text-left"> <span class="comment-author-name uppercase"><span>TAppTeam</span></span>&nbsp;&nbsp;&nbsp; <span class="comment-created uppercase">January 29, 2016</span> <p class="visually-hidden">In reply to <a href="/comment/4799#comment-4799" class="permalink" rel="bookmark" hreflang="en">trying to reproduce the problem </a> by <span>TAppTeam</span></p> </div> <div class="col-md-6 col-sm-12 col-xs-12 text-right"> <nav><drupal-render-placeholder callback="comment.lazy_builders:renderLinks" arguments="0=4801&amp;1=default&amp;2=en&amp;3=" token="-s6gtWSp7npm8_XNii52rhTbXGUMa6GB4sT3drQ1Yps"></drupal-render-placeholder></nav> </div> </div> <div class="col-xs-12"> <div class="field field--name-comment-body field--type-text-long field--label-hidden field--item"><p>We have successfully captured and installed Family Tree Maker 2012 with default <span data-scayt_word="PickMeApp" data-scaytid="18">PickMeApp</span> settings.</p> <p>The only workaround was to make sure to run Family Tree Maker "as administrator"</p> <p>So your TAP file could be correctly deployed on Win 7 machine.<br /> Make sure to run the Family Tree Maker "as administrator"</p> </div> </div> </div> </article> </div></div></div> </section> <div class="field field--name-taxonomy-forums field--type-entity-reference field--label-hidden field--item"><a href="/taxonomy/term/2" hreflang="en">Troubleshooting</a></div> Sat, 23 Jan 2016 16:49:53 +0000 Anonymous 63366 at https://pickmeapp.com https://pickmeapp.com/content/how-workaround-cannot-be-deployed-twice#comments