good morning, I purchased the pro version of your software but many software that I use for work are not captured and transferred correctly so I cannot use your program so I ask for a refund if possible. Thanks Claudio Bergonzoni
- Accedi per poter commentare
Dear Claudio Bergonzoni,
We regret to hear about the challenges you've encountered with capturing and transferring applications using PickMeApp. Unfortunately, most antivirus applications have mechanisms in place to protect themselves against being captured and transferred to another PC, which might be influencing the issues you've experienced.
We highly recommend that you use the latest versions of our software, PickMeApp Pro 3.9.4 and PickMeApp Light 1.9.4, which have seen significant improvements in the capture process for a wide range of applications. These updates are designed to enhance performance and compatibility, potentially resolving the difficulties you've faced.
Regarding your request for a refund, we understand the importance of customer satisfaction and would like to direct you to our terms and conditions for more detailed information on our refund policy: https://pickmeapp.com/terms_and_conditions.
We appreciate your understanding and are here to assist further if needed.
Sincerely,
PickMeApp Support