Hi Just purchased this and cannot get the program to stay open long enough to complete any task. It takes a while to find all the programs on the laptop but thats ok. the problem is that as soon as it load enough programs and i see the one i want, by the time i look away and back, it suddenly close without any warning and i have to re-open it again and wait for it to rescan. Then it closes again!! very frustrating. Is there something im doing wrong??